At Karina Choudhrie Jewels, we are committed to ensuring that your fine jewellery reaches you safely and perfectly presented. This Shipping & Returns policy outlines our delivery timelines, packaging standards, and return eligibility.
Estimated delivery windows vary depending on the product category, destination, and current stock status. As many of our pieces are crafted or adjusted to order, fulfillment times will be confirmed securely via email following order review.
All orders are meticulously prepared in our signature Karina Choudhrie Jewels maison presentation, making them immediately suitable for gifting. To preserve the condition of the presentation boxes during transit, robust protective outer packaging is always used.
We are happy to offer returns or exchanges on standard catalogue items, provided they are in perfectly unworn condition with all original packaging and tags attached, within 14 days of delivery.
However, the following items are strictly non-returnable and non-exchangeable:
Please contact our concierge team before returning any item so we can advise on eligibility, provide you with the correct return authorization, and supply secure return shipping instructions.
International shipping is available for selected global destinations. Whether prices include taxes and duties depends on your delivery country, and is stated beneath every price. Any taxes and import duties not included in the price are calculated at checkout and shown before you pay.
For a small number of destinations, import duties cannot be collected at checkout. If no duties are shown at checkout for your order, any import duties and local taxes will be collected by the courier on delivery.
If you need delivery timing, return eligibility confirmation, or destination guidance prior to placing an order, our concierge team can assist:
enquiries@kandcolondon.com
Karina Choudhrie Jewels
Buckingham Gate Atelier
London, UK